SALES SECRETARY

Yaoundé, Centre, Cameroun Temporary Assignment

Job Description

WE ARE HIRING A SALES SECRETARY IN THE CITY OF YAOUNDÉ NB: - Application documents » Cover letter » Curriculum Vitae (CV) - Application instructions Please send your CV and cover letter to: proximitycare2013@gmail.com

Responsibilities

For this role, we are looking for an individual capable of combining the following responsibilities:
- Administrative management,
- Customer relationship management,
- Business development (prospecting) to support the company’s operations.
Key responsibilities:
- Prospecting and business development
1. Outreach and follow-up: Conduct prospecting—via telephone, in-person, or digital channels—to identify new needs among potential clients.
2. Database qualification: Update and enrich the company’s database of prospects and clients.
3. Appointment scheduling: Manage the calendars of field sales representatives and prepare their visit files.
4. Proposal preparation: Draft and send quotes, commercial proposals, and prospecting correspondence.
- Secretarial and administrative management
1. Correspondence and call handling: Screen phone calls, welcome visitors, and manage emails.
2. Order processing: Oversee the full order cycle, from initial entry through to delivery and invoicing.
3. Dispute resolution: Receive and handle first-level complaints from clients or suppliers.
4. Reporting and archiving: Maintain sales dashboards and activity metrics, and archive documentation.

Qualifications

- Technical Skills
1. Office Software Proficiency: Highly skilled in the Microsoft Office Suite (Word, Excel, PowerPoint).
2. Business Software: Familiarity with commercial management or invoicing software, or a CRM (Customer Relationship Management) system.
3. Sales Techniques: Knowledge of negotiation and telephone-based prospecting (cold calling).
4. Communication: Excellent written and oral proficiency in French (impeccable spelling/grammar); fluency in English is an asset.
- Personal Qualities
1. Interpersonal Skills: Courteous, diplomatic, and adept at engaging with a diverse range of contacts.
2. Organization and Rigor: Capable of managing multiple tasks simultaneously and meeting deadlines.
3. Dynamic and Persistent: Enjoys the challenges of prospecting and possesses strong stress resilience.
4. Discretion: Committed to maintaining the confidentiality of client data and the company’s strategic information.