Job Details

Job Description

Proficiency in using computer tools. Good knowledge of customer reception techniques. Good verbal communication skills. Good listening skills. Strong respect for procedures. Punctual, diligent, and focused. Versatility and discretion.

Responsibilities

• Welcome and direct customers/users according to their needs.
• Manage queues at the counter to ensure smooth service and customer/user satisfaction.
• Ensure the smooth and efficient processing of counter transactions.
• Manage the agency’s cash desk, including processing customer deposits and withdrawals.
• Carry out daily cash closing and cash reconciliation procedures in strict compliance with established procedures.
• Prepare a weekly report on the status of customer reception and cash desk operations.

Qualifications

• Minimum HND
• Good professional appearance.
• Gender: Female.
• Maximum age: 26 years old.