Job Details

Job Description

Are you passionate about information systems, curious, meticulous, and ready to take on new challenges? We are looking for our future Information Systems Assistant! Note: - Send your CV and cover letter to recrutement@iccnet.cm - Email subject line must be: ASSISTANT DES SYSTEMES D'INFORMATION

Responsibilities

• - User support;
• - IT infrastructure and maintenance;
• - LAN and connectivity support;
• - Telephone, video, and SMS support;
• - Applications and data;
• - Security, compliance, and audits.

Qualifications

• - Preferred certifications: ITIL Foundation; Microsoft 365 Fundamentals; Cisco CCNA (introductory level) or equivalent; hardware support certification.
• - Languages: Professional-level written and spoken French; basic technical English desired for manuals, logs, and interfaces.
• - Key qualities: Service-oriented mindset, attention to detail in documentation, confidentiality, ability to learn, responsiveness.